Last updated: 02/02/2026
Roseland Planning Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
We are the Data Controller for the personal data we process.
Company: Roseland Planning Ltd
Registered office address: 3 Lukes Cottages, St Just in Roseland, Cornwall TR2 5JB
Email: roselandplanning@gmail.com
1. What personal data we collect
We may collect and process the following information:
Information you provide directly
- Name
- Email address
- Phone number
- Postal address
- Project details or planning enquiry information
- Any documents you choose to send us
Information collected automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Cookie preferences
- Analytics data (if enabled)
Information from third parties
- Professional consultants you authorise us to contact
- Local authorities and statutory bodies
- Publicly available planning records
2. How we use your personal data
We use your data to:
- Respond to enquiries
- Provide planning consultancy services
- Prepare reports, applications, and supporting documents
- Manage our relationship with you
- Maintain internal records and project files
- Improve our website and services
- Comply with legal and regulatory obligations
We do not sell your data.
We do not use your data for unrelated marketing.
3. Lawful bases for processing
We process your data under the following lawful bases:
- Contract: to provide consultancy services or respond to enquiries
- Legal obligation: compliance with planning, tax, and company law
- Legitimate interests: running and improving our business
- Consent: where required for cookies or optional communications
4. Who we share your data with
We may share your data with:
- Local planning authorities
- Statutory consultees
- Specialist consultants (e.g., ecology, highways, heritage)
- Legal advisers
- Our website hosting and email providers
- Cloud storage and document management services
We only share data when necessary for your project or when legally required.
5. How long we keep your data
We retain personal data only for as long as necessary:
- Enquiries: up to 12 months
- Client project files: typically 6 years after project completion
- Legal/financial records: as required by law
After this, data is securely deleted or anonymised.
6. Cookies and analytics
If we use cookies or analytics tools (e.g., Google Analytics), we will:
- Display a cookie banner
- Allow you to accept or reject non‑essential cookies
- Provide details in our Cookie Policy
Essential cookies may be required for the site to function.
7. Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (in certain circumstances)
- Restrict or object to processing
- Request data portability
- Withdraw consent (where applicable)
To exercise your rights, contact us at: roselandplanning@gmail.com
8. How we protect your data
We use appropriate technical and organisational measures, including:
- Encrypted email and cloud storage
- Secure password management
- Access controls
- Regular data backups
9. International transfers
We may use cloud services that store data outside the UK. Where this occurs, we ensure appropriate safeguards are in place (e.g., UK GDPR‑compliant transfer mechanisms).
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact us
If you have questions about this Privacy Policy or how we handle your data, contact:
Roseland Planning Ltd
Email: roselandplanning@gmail.com
Address: 3 Lukes Cottages, St Just in Roseland, Cornwall TR2 5JB
Phone: 07517 175641
